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Frequently Asked Questions

Check out frequently-asked questions about life at Citrus Commons here.

Community

Citrus Commons welcomes pets as part of the community. Our pet-friendly policies are designed to make apartment living comfortable for both residents and their cats or dogs, with nearby walking areas and clear guidelines to support responsible pet ownership. 

Is Citrus Commons pet-friendly?
Yes. Citrus Commons is a pet-friendly apartment community managed by IMT Residential. Cats and dogs are welcome, and we strive to make apartment living comfortable for both residents and their pets. We even  

How many pets can I have in my apartment?
Citrus Commons allows up to two pets per apartment home. 

Are there breed or weight restrictions?
Breed and weight restrictions may apply in accordance with local regulations and insurance guidelines. Our leasing team can provide the most current policy details. 

Are there pet fees or monthly pet rent?
Yes. Pet ownership includes a one-time pet fee and a monthly pet rent. Specific amounts are provided during the application process. 

Are there pet-friendly amenities at Citrus Commons?
Yes. Citrus Commons offers several pet-friendly amenities designed to make life easier for pet owners. The community features an on-site dog park and a convenient dog wash station, along with plenty of walking paths throughout and around the property for daily exercise and outdoor time. 

Are there pet-friendly areas nearby?
Yes. Citrus Commons is located near walkable residential streets and nearby green spaces, making it easy for daily dog walks and outdoor time. 

Convenient parking and easy access to major roadways make daily commuting simple at Citrus Commons. The community offers on-site parking options and is well-located for residents who travel throughout Sherman Oaks and the greater Los Angeles area. 

Is parking available for residents at Citrus Commons?
Yes. Citrus Commons offers on-site resident parking for an additional cost in our convenient garage.  

Is guest parking available?
Guest parking is available in designated areas. Guests should follow all posted signage and community parking guidelines. 

Does Citrus Commons offer EV charging?
Yes there are EV chargers at Citrus Commons.  

Is the community commuter-friendly?
Yes. Citrus Commons is conveniently located near major routes including the 101 Freeway, providing easy access to Sherman Oaks, Studio City, Encino, and surrounding Los Angeles neighborhoods. 

Amenities at Citrus Commons are designed to support everyday comfort, wellness, and connection. From shared spaces to recreational features, residents can enjoy thoughtfully planned amenities that enhance apartment living. 

What amenities are available at Citrus Commons?
Citrus Commons offers thoughtfully designed amenities that support comfortable, modern living, which may include: 

  • Resort-style swimming pool 
  • Fitness center 
  • Controlled-access entry 
  • On-site laundry or in-home laundry (select units) 
  • Outdoor common areas 
  • Package receiving services 

Does Citrus Commons have a fitness center?
Yes. The community features an on-site fitness center equipped for everyday workouts. 

Is there a swimming pool?
Yes. Citrus Commons offers a swimming pool for resident enjoyment. 

Are package lockers available?
Package receiving services are available to help residents securely receive deliveries. 

Does the community host resident events?
IMT Residential regularly hosts resident events across its communities, including Citrus Commons, to foster connection and community. 

Citrus Commons offers a residential environment focused on comfort and convenience. Community guidelines, professional management, and well-maintained spaces help create a balanced living experience. 

Is Citrus Commons a quiet place to live?
Citrus Commons is located in a residential area of Sherman Oaks and is designed to support comfortable apartment living. Noise levels vary by unit location and time of day. 

What are the quiet hours?
Quiet hours are observed during evening and overnight hours and are outlined in the community policies provided at move-in. 

Is Citrus Commons a secure community?
Yes. Citrus Commons features controlled-access entry and professional on-site management to support resident safety. 

 

Neighborhood & Location 

Located at 14150 Riverside Drive in Sherman Oaks, Citrus Commons places residents close to shopping, dining, entertainment, and major commuter routes, while still offering a neighborhood-oriented setting. 

Where is Citrus Commons located?
Citrus Commons is located at 14150 Riverside Drive, Sherman Oaks, CA 91423, in the heart of the San Fernando Valley. 

What school district serves Citrus Commons?
The community is served by the Los Angeles Unified School District (LAUSD). School assignments may vary and should be confirmed directly with the district. 

What grocery stores are nearby?
Trader Joe’s is a part of the Citrus Commons Retail Space. It is also across the street from Farmboy which provides great produce and ready made options. There is also a Ralphs, Whole Foods, and Gelsons nearby. 

What restaurants are near Citrus Commons?
Residents enjoy easy access to popular Sherman Oaks dining spots along Ventura Boulevard, including casual cafés, local favorites, and well-known restaurants. 

What attractions are nearby?
Nearby attractions include: 

  • Westfield Mall 
  • Ventura Boulevard shopping and dining 
  • Sherman Oaks Galleria 
  • Van Nuys Sherman Oaks Park 
  • Easy access to Studio City, Encino, and Universal City

Leasing

Citrus Commons offers a variety of apartment layouts designed to fit different lifestyles. Pricing varies by floor plan, availability, and lease term, giving residents flexible options when choosing their new home. 

What floor plans are available at Citrus Commons?
Citrus Commons offers a selection of well-designed studio one- and two-bedroom apartment homes. 

What is the starting rent at Citrus Commons?
Pricing varies based on floor plan, lease term, and availability. Current pricing is listed on the Citrus Commons website or available through the leasing office.

Leasing specials may be available for a limited time and can change frequently. Prospective residents are encouraged to check current offers when exploring availability. 

Are there leasing specials available?
Leasing specials may be offered for a limited time. Visit our website or contact the leasing team for current offers. 

The leasing process at Citrus Commons is designed to be straightforward and convenient, with online applications, flexible lease terms, and clear communication throughout the approval process. 

How do I apply for an apartment at Citrus Commons?
Applications can be completed online through the Citrus Commons website. 

How do I schedule a tour?
You can schedule an in-person or virtual tour online or by contacting the leasing office directly. 

What lease terms are offered?
Lease terms typically include 12-month options, with limited short-term leases available based on availability. 

Is there an application fee?
Yes. An application fee is required and covers screening and processing. 

Is there an administrative fee?
Yes. An administrative fee may apply and will be disclosed before lease signing. 

What is the security deposit? Is it refundable?
Security deposits vary by apartment and are refundable, subject to lease terms and move-out condition. 

Are there additional monthly fees?
Additional fees may include utilities, trash service, or other community-related charges. 

What utilities are included in rent?
Utility inclusion varies by unit. Some utilities may be billed separately or through a utility billing program. 

Resident Services

Maintenance services at Citrus Commons are handled by professional team members who help keep apartment homes and community spaces in good working order, with support available for both routine and emergency requests. 

Does Citrus Commons offer on-site maintenance?
Yes. Citrus Commons provides professional on-site or on-call maintenance services. 

How do I submit a maintenance request?
Maintenance requests can be submitted through the resident online portal or by contacting the leasing office. 

How quickly are maintenance requests handled?
Requests are handled promptly, with emergency issues prioritized. 

How are emergency maintenance requests handled?
Emergency maintenance is available 24/7 using the emergency contact information provided to residents. 

The resident portal serves as a central hub for payments, service requests, and important updates, making it easy for residents to stay informed and manage their apartment online. 

Is there a resident portal?
Yes. Residents can use the online portal to pay rent, submit maintenance requests, and receive community updates. 

How do residents receive important notices?
Notices are shared via email, the resident portal, and posted community communications. 

Rent payments and billing at Citrus Commons are streamlined through secure online systems, helping residents manage monthly payments efficiently and on time. 

How do I pay rent?
Rent payments are made securely through the online resident portal. 

Are late fees charged?
Late fees may apply if rent is not paid by the due date outlined in the lease agreement. 

From move-in preparation to move-out instructions, Citrus Commons provides clear guidance throughout each stage of residency, helping ensure a smooth transition for current and future residents. 

What should I expect on move-in day?
Move-in instructions, key pickup details, and community information are provided prior to your scheduled move-in date.What is the move-out process?
Residents must provide written notice according to their lease and complete a move-out inspection. 

Can I transfer to another IMT Residential community?
Transfer options may be available depending on eligibility and availability within IMT Residential. 

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